If you need help, Apple provides support for your products in many ways. One of them is live chat support. Live chat allows you to use instant / live (real-time) messaging to contact Apple’s support team via its website. Apple’s live chat offers faster response times, much faster than emails. In fact, a lot of users prefer chat assistance over emails and phone calls. You can arrange a chat with an Apple Expert who specializes in your exact question.
- Mac Support Apple Phone Number
- Apple Support For A Mac
- Apple Computer Help At Home
- Mac Support For Apple Carplay
In the Safari app on your Mac, choose Safari Preferences, then click General. Click the “Safari opens with” pop-up menu, then choose “A new private window.” If you don’t see this option, choose Apple menu System Preferences, click General, then make sure “Close windows when quitting an app” is selected. Check your Apple warranty status. Enter a serial number to review your eligibility for support and extended coverage.
Please note that if you need hands-on technical support for your iPhone, iPad, Mac, Apple TV, AirPods, you can get expert advice at the Genius Bar. You can reserve time with a Genius.
I think that the quickest and most convenient way to get answers to your support questions is to chat with Apple. Apple support chat is available 24×7.
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Apple’s support team can answer any questions that you have about Apple products, hardware (iPhone, iPad, etc), software (iOS, macOS, FaceTime, Pages, etc) and services (iCloud, Apple Music, iMessage, etc.).
Please note that live chat is available, although it may not be available in all countries.
How to access Apple live chat support
1. Visit Apple’s web site: https://www.apple.com.
2. Click Support.
3. Click Contact Support (top menu bar).
4. Click Talk to us. It may also be “Tell us how we can help”. You can also directly access this page by clicking the getsupport.apple.com.
5. Now choose a product or service. For instance, if you are having problems with your iPhone, click iPhone. Or if you are having a problem with your Apple ID, click Apple ID.
Now select the specific iPhone problem you are having, like the battery, back-up, Apple ID, or Wi-Fi problems. You can also search for topics.
6. Now you will be asked a more specific issue that you are having. If your issue is not listed there, you can select the “the topic is not listed” option. If you choose this option, you will be asked to describe your problem in the next screen.
7. After this, choose how you like to get help. If you want the live chat option, simply select the “Chat”. The page will also tell you how much approximately you may wait.
8. Now you need to either log in with your Apple ID and password or enter your products serial or IMEI number. How do you find your serial number? It is very easy. Let’s say you are having a Mac problem, you can find your Mac’s serial number by going to Apple menu > About This Mac. Or if you are having an iPhone issue, you can find the serial number by going to Settings > General > About.
Mac Support Apple Phone Number
It may take a few minutes before you talk to a support guy. The next available agent will be with you to help you with your issues. Once you are connected, a live chat representative will ask you to describe your problem, after you describe your problem, the representative will do their best to talk you through possible solutions.
I resolved most of my problems via the Apple chat option. However, if you are unable to resolve your requests, there are always other options. As I stated above, Apple offers many options for you to request and receive technical support. For instance, you can call Apple support and visit an Apple store. But do not worry your issue will be resolved as Apple is committed to helping its customers.
You can also send feedback to Apple (a suggestion or reporting a problem). Although Apple may not answer, Apple read every feedback they receive. Your feedback will help Apple improve your experience.
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iTunes is going places.
Download macOS Catalina for an all‑new entertainment experience. Your music, TV shows, movies, podcasts, and audiobooks will transfer automatically to the Apple Music, Apple TV, Apple Podcasts, and Apple Books apps where you’ll still have access to your favorite iTunes features, including purchases, rentals, and imports.
You can always download iTunes 12.8 for previous versions of macOS,
as well as the iTunes application for Windows.
Hardware:
- Mac computer with an Intel processor
- To play 720p HD video, an iTunes LP, or iTunes Extras, a 2.0GHz Intel Core 2 Duo or faster processor is required
- To play 1080p HD video, a 2.4GHz Intel Core 2 Duo or faster processor and 2GB of RAM is required
- Screen resolution of 1024x768 or greater; 1280x800 or greater is required to play an iTunes LP or iTunes Extras
- Internet connection to use Apple Music, the iTunes Store, and iTunes Extras
- Apple combo drive or SuperDrive to create audio, MP3, or backup CDs; some non-Apple CD-RW recorders may also work. Songs from the Apple Music catalog cannot be burned to a CD.
Software:
- OS X version 10.10.5 or later
- 400MB of available disk space
- Apple Music, iTunes Store, and iTunes Match availability may vary by country
- Apple Music trial requires sign-up and is available for new subscribers only. Plan automatically renews after trial.
iTunes
Download the latest version for Windows.
The latest entertainment apps now come installed with macOS Catalina. Upgrade today to get your favorite music, movies, TV shows, and podcasts. You can join Apple Music and stream — or download and play offline — over 70 million songs, ad‑free.
iTunes
Download the latest version from the Microsoft Store.
Hardware:
- PC with a 1GHz Intel or AMD processor with support for SSE2 and 512MB of RAM
- To play standard-definition video from the iTunes Store, an Intel Pentium D or faster processor, 512MB of RAM, and a DirectX 9.0–compatible video card is required
- To play 720p HD video, an iTunes LP, or iTunes Extras, a 2.0GHz Intel Core 2 Duo or faster processor, 1GB of RAM, and an Intel GMA X3000, ATI Radeon X1300, or NVIDIA GeForce 6150 or better is required
- To play 1080p HD video, a 2.4GHz Intel Core 2 Duo or faster processor, 2GB of RAM, and an Intel GMA X4500HD, ATI Radeon HD 2400, or NVIDIA GeForce 8300 GS or better is required
- Screen resolution of 1024x768 or greater; 1280x800 or greater is required to play an iTunes LP or iTunes Extras
- 16-bit sound card and speakers
- Internet connection to use Apple Music, the iTunes Store, and iTunes Extras
- iTunes-compatible CD or DVD recorder to create audio CDs, MP3 CDs, or backup CDs or DVDs. Songs from the Apple Music catalog cannot be burned to a CD.
Software:
- Windows 7 or later
- 64-bit editions of Windows require the iTunes 64-bit installer
- 400MB of available disk space
- Some third-party visualizers may no longer be compatible with this version of iTunes. Please contact the developer for an updated visualizer that is compatible with iTunes 12.1 or later.
- Apple Music, iTunes Store, and iTunes Match availability may vary by country
- Apple Music trial requires sign-up and is available for new subscribers only. Plan automatically renews after trial.
iTunes is going places.
Visit the iTunes Store on iOS to buy and download your favorite songs, TV shows, movies, and podcasts. You can also download macOS Catalina for an all-new entertainment experience on desktop. Your library will transfer automatically to the new Apple Music app, Apple TV, and Apple Podcasts. And you’ll still have access to your favorite iTunes features, including your previous iTunes Store purchases, rentals, and imports and the ability to easily manage your library.
Music, TV, and podcasts
take center stage.
iTunes forever changed the way people experienced music, movies, TV shows, and podcasts. It all changes again with three all-new, dedicated apps — Apple Music, Apple TV, and Apple Podcasts — each designed from the ground up to be the best way to enjoy entertainment on your Mac. And rest assured; everything you had in your iTunes library is still accessible in each app. iCloud seamlessly syncs everything across your devices — or you can back up, restore, and sync by connecting the device directly to your Mac.
The new Apple Music app is the ultimate music streaming experience on Mac.1 Explore a library of 70 million songs, discover new artists and tracks, find the perfect playlist, download and listen offline, or enjoy all the music you’ve collected over the years. And find it all in your music library on all your devices.
The Apple TV app for Mac is the new home for all your favorite movies, shows, premium channels, and Apple TV+. Watch everything directly in the app or enjoy it offline, and discover the best of what’s on in the Watch Now tab. You can even pick up where you left off on any screen, across all your devices. And for the first time, 4K2 and Dolby Atmos3-supported movies are available on Mac.
More than 700,000 of the best entertainment, comedy, news, and sports shows are now available on your Mac with Apple Podcasts. Search for podcasts by title, topic, guest, host, content, and more. Subscribe and be notified as soon as new episodes become available. And in the Listen Now tab, you can easily pick up where you left off across all your devices.
Apple Support For A Mac
iTunes Support can help answer your questions
Get help with syncing, updating to a more recent version of iTunes, or with an iTunes Store purchase — and much more.
Learn moreApple Computer Help At Home
Looking for a previous version of iTunes?
Download earlier versions of iTunes to work with compatible operating systems and hardware.